Shipping Policy – Fast, Reliable Delivery from That Hardware Store

At That Hardware Store, we aim to process and ship your orders quickly and securely. Our team begins processing your order promptly after it is placed, and products are packed carefully to help ensure they reach you safely and in perfect condition.

We usually pack and dispatch orders within 24 to 48 hours of receiving the order, unless the order includes any customization or alteration.

We deliver across India, including remote areas, with delivery timelines varying depending on your location and other circumstances that may affect transportation.

Shipping & Delivery

Order Processing & Dispatch

We start processing your order within 24 hours after it has been placed. Unless your order requires any customization or alteration, our aim is to pack and dispatch the order within the initial 24–48 hours.

Please note: This timeline may be extended due to disruptions including, but not limited to, national holidays, government regulations, natural calamities or Acts of God.

Estimated Delivery Time

The estimated delivery time depends on your location:

• Delhi NCR: 1–2 working days
• Metro Cities: 2–5 working days
• Non-Metro Cities: 4–7 working days

Delivery timelines are estimated from the date the order is placed and may vary depending on the destination and circumstances affecting transportation.

Same-Day Delivery – Delhi NCR

Same-day delivery is available in Delhi NCR on request, subject to product availability, order processing and delivery feasibility.

If you require your order on the same day, please contact our team after placing your order so we can check the availability of this service for your location and order.

Delivery Charges

Delivery charges are calculated based on the total weight of the products in your order.

• Prepaid Orders (Online Payment): Enjoy a 50% discount on the calculated shipping fee.
• Cash on Delivery (COD): 100% of the calculated shipping fee applies.

The applicable shipping charges will be communicated/calculated based on your order before payment.

Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email with a tracking link. You can use the tracking link to monitor your shipment until it is delivered.

If you experience any issues or delays with your order, our support team is available to assist you.

Delivery Across India

We deliver orders across India, including remote areas. Our goal is to ensure that your order reaches you within the estimated delivery timeline.

Please note that delivery timelines are estimates and can be affected by circumstances beyond our control, including national holidays, government regulations, natural calamities or Acts of God.

Thank you for choosing That Hardware Store for your hardware requirements. We are committed to providing a convenient online shopping experience with reliable and secure delivery of your hardware products.