Shop by category
Lots of new products and product collections at That Hardware Store
Shop by category
Lots of new products and product collections at That Hardware Store
Why shop with us?
We sell 100% genuine and branded products
Wide selection of brands & products
Authentic products at best price
Fast & ontime delivery at project sites
100% authentic from top brands
Welcome to That Hardware Store – Your one-stop Online Hardware Store
That Hardware Store brings you a seamless online shopping experience for all your home improvement and hardware needs. From premium door hardware to innovative kitchen fittings, we provide high-quality, durable, and stylish solutions that enhance every corner of your home or workspace.
Why choose That Hardware Store?
At That Hardware Store, we combine premium quality with unbeatable service.
- Trusted Online Hardware Store in India
- Fast and secure delivery across the country
- Curated collection of top brands like Hafele, Dorset, and more
- Friendly support via phone, chat, and email
- Expert advice to help you choose the right product the first time
Door hardware solutions – Security meets style
Explore our complete range of door accessories and fittings designed to offer both security and smooth functionality.
Popular categories:
- Hafele Hinge & Door Hinges – Sturdy, rust-free, and ideal for all door types
- Mortise Lock & Mortise Locks for Doors – Elegant security for wooden and metal doors
- Smart Lock – Keyless entry for modern homes and offices
- Door Closer & Floor Spring – For quiet, controlled door movement
- Tower Bolt, Door Stopper, Floor Stopper for Door, Door Catches – Perfect finishing touches for all door systems
Kitchen Hardware – organized, functional, beautiful
Upgrade your kitchen space with our smart and space-saving storage accessories.
Best-selling kitchen accessories:
- Drawer Slides – Smooth performance with soft-close options
- Dish Rack & Cutlery Tray – Neat, hygienic storage for everyday use
- Bottle Pull Out – Quick access to your bottles and jars
- Magic Corner Kitchen Unit – Make use of every corner with rotating storage
- Pantry Unit – Maximize kitchen storage for grains, cans, and snacks
- Rolling Shutter for Kitchen – Sleek, modern cover for your appliances
- Wicker Basket – Stylish and breathable drawer storage for fruits & vegetables
Shop the best in hardware – only at That Hardware Store
Turn your vision into reality with high-performance, stylish, and long-lasting hardware products. With fast shipping, expert guidance, and unbeatable value, That Hardware Store is India’s favorite Online Hardware Store.
Frequently Asked Questions – That Hardware Store
Ordering & Shopping
How do I place an order on That Hardware Store?
You can place an order by browsing our product categories (Smart Locks, Drawer Slides, Hinges, Locks, Door Closers, Kitchen Fittings, Mortise Locks, and Other Accessories), adding items to your cart, and completing the checkout process. If you need help choosing the right product, feel free to reach out to us through our Contact Us page.
What brands do you sell?
We stock products from India's most trusted hardware brands, including Hafele, Godrej, Hettich, Dorset, Europa, Ozone, Dorma, Yale, Jolly, Morris, Safezone, Royal Art, and many more. All products sold on That Hardware Store are 100% genuine and authentic.
Can I place a bulk order?
Yes! We offer bulk ordering for contractors, builders, interior designers, and large projects. Visit our Bulk Order page or contact us directly for special pricing and availability.
Shipping & Delivery
What is the estimated delivery time?
For Metro Cities, orders are typically delivered within 3–7 working days. For Non-Metro Cities, delivery takes approximately 4–7 working days from the date of order.
How quickly is my order dispatched?
We begin processing your order within 24 hours of placement. Unless there are any customizations, our goal is to dispatch your order within 24–48 hours.
Note: Delivery timelines may extend due to national holidays, government regulations, natural calamities, or other unforeseen circumstances.
Are there any shipping charges?
Shipping charges are calculated based on the distance from our warehouse, the type of products ordered, and the total order value. You will see the exact shipping cost at checkout before making payment. Some products may qualify for free shipping — check our website for current offers.
Do you deliver across India?
Yes, we deliver across India, including remote areas. Our aim is to ensure timely and secure delivery to your doorstep or project site.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking link. You can use this link to track your shipment in real time until it arrives.
Payment
What payment methods do you accept?
We accept the following payment methods:
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Credit/Debit Cards
- Cash on Delivery (COD) — available for orders with a total value of less than ₹5,000
- Other secure payment gateways available at checkout
Is Cash on Delivery (COD) available?
Yes, COD is available for orders valued at less than ₹5,000. For orders above ₹5,000, please use one of our online payment options (UPI, Net Banking, or Credit/Debit Card).
What if my payment was deducted but the order was not placed?
This can sometimes happen due to a payment gateway issue. Please contact us through our Contact Us page. If the amount was deducted without an order being created, it will be refunded to your account within a few working days.
Returns, Exchanges & Refunds
What is your return policy?
You are eligible for a return or exchange if:
- The product is damaged, defective, or altered
- The delivery is incomplete or items are missing
- There is a significant difference between the product received and the product shown on our website
You are not eligible for a return if:
- The product is no longer needed
- Damage occurred during your own handling or installation
Do I need to record a video when I receive my order?
Yes, we strongly recommend it. Please record a video from the moment of delivery through the complete unboxing of the product. This video is mandatory to be eligible for a return or replacement claim — especially in cases of damaged, defective, or missing items. Without an unboxing video, we may not be able to process your return request.
How do I initiate a return?
To request a return or exchange within 7 days of delivery:
- Provide a complete unboxing video (from delivery to opening the package)
- Provide at least 5 clear, high-quality photos of the product showing the issue
- Include your order details for quicker processing
- Submit your request via the "Return" option in the Your Order section on our website
How long does a refund take?
Once your return request is accepted, we will arrange a reverse pick-up of the product. Refunds are processed within 72 hours of receiving and inspecting the returned product at our end.
Can I exchange a product?
Yes, exchanges are available within 7 days of delivery. The product must be in new and unopened condition with all original packaging, tags, warranty/guarantee cards, and accessories intact. Follow the same return process outlined above.
Which products are not eligible for returns?
- Items not in original condition, damaged by the buyer, or with missing parts
- Products without original tags, barcodes, accessories, shipping labels, invoices, or packaging
- Items damaged during return transit due to poor packaging by the buyer
- Orders where incorrect address was provided, delivery attempts failed, or the package was refused
Can I cancel my order?
Yes, orders can be cancelled before dispatch. Once an order has been dispatched, it cannot be cancelled. You may request a return after delivery following the process above.
Please note: If a package is refused at the time of delivery or is undeliverable due to an incorrect address, penalties or additional shipping fees may apply.
Products & Quality
Are all products genuine?
Yes, absolutely. We sell 100% genuine and branded products from authorized channels. Every product comes with the manufacturer's original warranty and guarantee (where applicable).
How do I choose the right product for my needs?
Each product page includes detailed descriptions, specifications, and images to help you make an informed decision. You can also use our Compare feature to evaluate products side by side. For personalized help, contact us through our Contact Us page.
What if a product I want is out of stock?
If a product is currently out of stock, please check back soon or reach out to us. We regularly restock popular items and can notify you when it becomes available again.
Trust & Security
Why should I trust That Hardware Store?
That Hardware Store is a trusted online hardware store in India. We offer only authentic, branded products from top manufacturers like Hafele, Godrej, Hettich, Dorset, and more. We provide secure payments, fast delivery, and transparent return policies. Our team is committed to helping you find the right product for your project.
Is my payment information secure?
Yes, all transactions on That Hardware Store are processed through secure, encrypted payment gateways. Your financial information is never stored on our servers.
Contact & Support
How can I contact That Hardware Store?
You can reach us through:
- Our Contact Us page on the website
- Instagram: @thathardwarestorein
- Facebook: That Hardware Store
We're happy to help with product queries, order tracking, or any other questions!
For full details, please refer to our Shipping Policy, Refund and Returns Policy, Terms & Conditions, and Privacy Policy.